FAQ

Frequently asked questions.

Answers to the questions people ask before applying. Can’t see yours? Email us.

Applying

Applying for cleaning work

How do I apply?

Apply online through the form on this site. It takes a few minutes. You’ll tell us your location, experience, transport, and the type of cleaning work you’re suited for. You only need to apply once.

Do I need cleaning experience?

Experience is preferred but not always required. Reliability, attention to detail, and willingness to follow checklists matter just as much. The Spruce certification process is there to bring you up to speed.

Do I need my own transport?

Transport is often preferred, especially for residential work spread across an area. Some commercial roles may be accessible by public transport. We’ll ask about your situation in the application.

Do I need my own equipment?

It depends on the type of work. Residential cleans often require basic equipment; commercial sites frequently supply their own. The specifics are covered during onboarding.

Can teams apply?

Yes. You can apply as an individual, a small team, or a cleaning partnership. There’s an option to indicate this in the application.

Is there a cost to apply?

No. Applying is free. Spruce onboarding and training are part of becoming eligible for work, and any specifics are explained before you start.

Work & allocation

Work, eligibility & allocation

Is work guaranteed?

No. We don’t guarantee a minimum number of jobs. Work depends on location, demand, availability, suitability, and certification. What we offer is a clear, structured process for becoming eligible for it.

How is work allocated?

Once you’re certified, you’re considered for suitable work based on location, demand, availability, and certification. The mix and amount of work vary by area.

Is this employment or contractor work?

The working arrangement varies by role and is confirmed during onboarding. We’ll be clear about the arrangement before any work is allocated to you.

What areas are available?

Recruitment is demand-led, so availability depends on where there’s current demand for work. Apply with your location and we’ll let you know if there’s a suitable next step in your area.

When will I hear back?

We review every application individually and contact you if there’s a suitable next step. Timing depends on current demand in your area.

Standards & onboarding

The Spruce standard & onboarding

What is Spruce certification?

A short training or assessment against the Spruce standard. It ensures everyone working in the network delivers a consistent quality of clean, with clear checklists and shared expectations.

What is the Spruce standard?

A shared way of working: training, room-by-room checklists, practical expectations, and quality checks that are the same across every Spruce job.

How long does onboarding take?

It depends on your experience, availability, and the work types you’re applying for. We’ll give you an indication after reviewing your application.

Ready to apply?

Tell us where you’re based, your experience, and the type of cleaning work you’re suited for. We’ll review your application and contact you if there’s a suitable next step.

Work is not guaranteed. Allocation depends on demand, suitability, availability, and certification.

Cleaning work, made clearerApply once. Applications reviewed. Apply now