Frequently Asked Questions
Quick Answers to common questions for both job seekers and employers.
For any other details, please contact us.
For any other details, please contact us.
How does the job matching work?
We match cleaners with available jobs based on location, availability, experience, and current demand. Not everyone is matched immediately, it depends on where and when cleaners are needed.
How much will I get paid?
Pay rates vary depending on the client, job type, and location. Details are shared once a suitable match is available.
What are the requirements to apply?
- Have the legal right to work in New Zealand
- Be reliable and punctual
- Be able to travel to job locations
- Meet basic experience or suitability requirements (varies by job)
Do I need my own equipment or supplies?
This depends on the client and the job. Some roles provide equipment, others expect cleaners to bring their own.
Where do you operate?
We operate in selected regions across New Zealand. Availability depends on demand, some areas have more opportunities than others.
How long does it take to hear back after applying?
If your application matches current needs, we’ll contact you. If not, your details may be kept on file for future opportunities.
What happens to my personal information?
Your information is used only for job matching and related communication. We don’t sell or misuse applicant data.
See our Privacy Policy for full details.
How do you screen cleaners?
We review applications and check basic suitability before matching. Final hiring decisions remain with you.
How fast can you provide cleaners?
Turnaround time depends on location, availability, and job requirements. Some roles can be filled quickly, others take longer.
What does it cost?
Costs vary depending on the type of arrangement. We’ll explain any fees clearly before moving forward.
Can I request specific experience or availability?
Yes. We match based on your requirements where possible, but availability is not guaranteed.
What if there’s a quality or reliability issue?
Let us know as soon as possible. We’ll work with you to address the issue or adjust the match if needed.
Are cleaners employees or contractors?
This depends on the specific arrangement and role. Details are clarified before any placement.
What types of cleaning work do you support?
We support both commercial and residential cleaning roles, including regular and one-off jobs. Availability depends on location, timing, and cleaner suitability.